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The One Twitter List You Should Be Keeping

Image that says 1) Tweet 2) ??? 3) Profit
If this is all that your social media plan consists of, you may want to put more time and thought into it.
Are you a writer on Twitter because you’ve been told you need to be on there? Are you trying to establish “a social media presence” while not quite sure what that involves? Relax and don’t worry. Twitter can be easy and often a lot of fun as well as useful, as long as you take the time to learn some of the basics for Twitter use.

One useful tool for making the most of Twitter is the list feature, where you can sort a subset of your followers into their own group. If you’ve never used it, you may want to start by reading through Twitter’s own basic tutorial on lists.

Twitter lists are a great feature that are worth making the most of. I’ve got a few set up for industry professionals, close friends on Twitter, members of various writing groups and organizations, former students, and people in a variety of fields. But there’s one that is more important than any of the others.

Building Your Followers

A pack of followers made up of people who followed you back because you followed them is not a particularly useful list. You want followers who retweet your content, help spread your message, and who provide interesting and useful content that you may want to share in turn. For this reason, it’s worth putting a few minutes each day into maintaining it. I use two tools to help me do this: Buffer and Justunfollow.

Buffer allows me to schedule tweets (which I also like because I can post stuff when not around and find new followers that way). When I initially post a link to a blogpost, for example, I can go ahead and set up a couple of additional mentions further on down the line. More importantly, I use Buffer when doing my daily follower check, looking to see who’s following me that I want to follow back. I look at each new follower’s tweets and usually favorite a couple or find tweets that I want to retweet, sticking them in my Buffer queue. (I should note that I am not using the free version of Buffer but the next version up, which lets me schedule roughly ten days of tweets in advance.

Who I Don’t Follow Back

I don’t follow everyone back automatically. Here’s the list that’s evolved over time of profiles I don’t bother following back:

  • Sell, sell, sell. Is your stream full of nothing but links to your book on Amazon? Then I’m probably not worrying about.
  • Nonexistent. No photo, no background info, no tweets? I’m not going to bother.
  • Promising me social media success. I’m not buying Twitter followers, nor am I paying for expensive seminars that tell me things that are common sense.
  • Hate speech. That should, I think, go without saying.

Disagree with me politically? That’s fine. I enjoy conversation. Post nothing but silly puns or kitten pictures? I’m fine with that. I’m even good with total nonsense. This sorting stage is where I build a lot of my lists, though not that crucial one I want to talk about. That one comes later.

The Interactives List

Lists are a terrifically useful feature of Twitter, allowing you to create subgroupsand view tweetstreams made up of only tweets from people on that list. Many of my lists are devoted to either a specific group like former students or players of a MUD I used to work with or an industry niche, like book reviewers or editors. And then there’s the most important list of all.

This list is top of my heap and it’s titled Interactives, for people that interact, who RT and reply and generally signal boost. I try to periodically thank people for RTing, which means running through who’s done it recently, and I add people to it at that point. The people on that list have demonstrated that they enjoy my content and want to spread my message. That’s a very good reason for working at building a relationship with them.

When I’m just poking at Twitter, looking to see what interesting conversations are happening or what content is noteworthy or a good candidate for retweeting, I go to that list first. If I’m filling up my Buffer stream with some interesting content, I can find it there, and continue to build the relationship while also giving my followers interesting and/or entertaining content.

If you’re worried about it getting too cluttered, run the tool I mentioned, Justunfollow, periodically to weed out people not following you back and inactives. That should do the trick for all but the most popular of Tweeters.

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"(On the writing F&SF workshop) Wanted to crow and say thanks: the first story I wrote after taking your class was my very first sale. Coincidence? nah….thanks so much."

~K. Richardson

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Social Media: FollowerWonk Writeup and Links for 3/25/2013

I spend at least a little time each day looking at social media news and new stuff and track the most useful links here. If you enjoyed last week’s Pinterest Analytics post, are interested in using that social network more effectively, and have an hour where you need something to listen to, I recommend this webinar. Among other things, I found out why people do those long tall pictures/infographics (which was obvious once I thought about it, so everyone else in the world may have already figured that out).

So here’s some thoughts after spending some time poking at an app provided by Seomoz.org, Followerwonk, a Twitter Analytics tool.

So – why be interested in analytics of any kind, whether it’s Google, Pinterest, Facebook, or Twitter? Because numbers let you know what works and what doesn’t in driving traffic to your site. Figure out what works and do more of that. Figure out what doesn’t work and do less.

Followerwonk gives you a number to track, Social Authority, that measures your influence on Twitter. Its formula is based on three factors:

  1. The retweet rate for a user’s last few hundred tweets
  2. How recent those tweets were
  3. A somewhat nebulous thing that Followerwonk explains as “A retweet-based model trained on user profile data), which I believe is their way of saying, “Part of our algorithm is hidden so users can’t game it, but there’s something there, really.”

Personally, I’m wondering whether someone favoriting your tweet has any influence. Based on what they’re saying here, it doesn’t, and it seems like it should.

But you don’t want to know your social authority score so much as someone else’s. Followerwonk is intended to help you identify followers with a high social authority score so you can target them with your message.

With that in mind, here are the main capabilities:

  • Search Twitter bios: Identify people with specific keywords in their bios or other traits such as number of followers, age of account (Followerwonk notes about this figure: “The age of an account is an interesting way to measure value. Users who have been on Twitter for a while are early adopters, and generally more valuable than newbies. As well, there is a higher percentage of spam accounts in newer user segments (as Twitter has not yet cleared them out).”), and Social Authority. This is actually pretty powerful. You can narrow things down by geographical location and set min/max number of tweets, followers, and following.
  • Compare users: Compare several Twitter users in terms of the users they follow or those who follow them. It’s certainly always nice to see a Venn diagram and know those days in math class learning what they are wasn’t wasted, but I don’t know that I found this report particularly useful, except that it did indicate I should be RTing and @connecting more.
  • Analyze followers: Here Followerwonk lets you analyze your or any other user’s followers or who is being followed. You can see them on a map, which is nifty, and I’ve included an example of one. I learned, unsurprising, that my largest group of followers occurs in the same geographical region I’m in, but also, surprisingly, that the next largest group is in the Southern United States. Other ways to sort them includes by gender, social authority rank, follower/following accounts, tweet numbers, language, the time they’re most active, as well as a couple of interesting word clouds generated through bio information.
  • Track followers: Changes to your social graph are presented in this tab, but only if you’re paying for this functionality. Otherwise all you can do is see this data for the Twitter user @followerwonk.
  • Sort followers: Again, paid functionality, which lets you sort a follower list by social authority, tweets, number following/followed by, and account age.
Geographical map showing the Twitter followers for Cat Rambo
Here's a map generated through the Analyze followers tab. Note that there's several caveats, including "This is an inexact procedure and so some points may be mapped incorrectly." and that it's only looking at 5,000 followers. Still, there's some interesting, if perhaps not particularly actionable, data here.

As with many tools, here you’re been given a taste in order to persuade you to cough up for the paid version. If I had the budget for it, Followerwonk is definitely worth paying for, and it’s just part of the tools from a SEOMoz Pro membership – but they run $99 a month, which is going to be outside the reach for most people working on their own publicity. For a deeper look at Followerwonk, try Gianluca Fiorelli’s How I Use Followerwonk and Why I Love It.

Other Social Media Links of Interest:

I’m looking at this tool and will be writing it up in the future: Buffer, which lets you schedule Facebook, Twitter, LinkedIn, and App.net with the free version, and up to twelve networks with the paid version.

An excellent piece on Goodreads for promotion that should interest writers.

A massive trove of SEO links that I am still going through.

Beth Barany provides some tips for shy writers on how to promote your book on Twitter.

Are you a writer interested in finding out how to effectively promote yourself via the Internet? Sign up for my Building an Online Presence for Writers class. It’s taught online via Google Hangouts and the next session is Sunday, 9:30-11:30 AM PST, July 14.

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Twitter Basics and Best Practices for Writers

Why Talk About Twitter Basics and Best Practices?

Cover for Creating an Online Presence
Cat's first nonfiction book talks about how to set up and maintain an online presence -- without cutting into your writing time.

This year I switched the focus of my social media efforts to Twitter, because it seemed to me Facebook was an increasingly ineffectual way to reach fans. Because of that, I’ve been spending a lot more time looking at the people following me on there as well as thinking about Twitter, its philosophy, and its uses overall.

Why does a writer want to be on Twitter? The reason is more than just “sell books”. It’s often a way to network with existing fans (who will buy more books in the future), cultivate new fans, connect with peers and other industry professionals, to find out industry and writing news and yes, of course, to procrastinate in a thousand different ways.

I used to automatically follow people who followed me but nowadays I spend a few minutes to click through and look at their page and the tweets it contains. I’ve noticed that a lot of people are doing it “wrong,” or at least in a way that ends up detracting from their purpose. Most of these are easy fixes. Here’s some tips for setting up an account on there and as well as for maintaining a presence.

The Basics of Setting up a Twitter Account

If you have never experienced Twitter, it’s basically a way to post short messages. I suggest reading some of these basic tutorials on it. Once you’re ready, create your account, keeping the following things in mind.

  1. A picture’s worth a thousand words. Include both a profile and a background picture. Please don’t just make it the default Twitter “egg”.
  2. Give people a reason to follow you. Tell them who you are, but do it in an interesting way.
  3. Give people a way to find out more. Include your website in your profile.
  4. Remember that profiles include SEO keywords. Think about what sort of searches you want readers to be finding you by and include them (gracefully!) in your bio.
  5. Don’t sell stuff via an overt link in your profile picture, background picture, or bio. It comes off as over-eager and clueless.
  6. Make it look nice. Proofread!

Best Practices on Twitter for Writers

Part of successful social media is consistency. You have to do something on at least a monthly basis, and really probably a bit more often than that unless you’re determined to be as barebones as possible, in which case you might as well just renounce the world electronic and move to the woods to live off the grid. (IMO).

  1. Don’t sell, sell, sell. If your stream is nothing but links to your book on Amazon, I’m not following you back. My rule of thumb is at least four non-selling Tweets to every selling one. Examples of nonselling? Promoting other people’s stuff, cat or child pictures, observations about life, interesting or enlightening quotes, links to articles that interested you, and snippets from your own #wip are all valid.
  2. Don’t be negative. Don’t be jaded or whiney or bitter or angry or mean. Just don’t. Studies show people prefer a positive or cheerful Twitter stream.
  3. Answer and acknowledge. When people RT, my habit is to thank them and also to add them to a special Twitter list. When I’m skimming through Twitter for things to amuse/entertain/idly chatter about/RT, I often look at that list because it’s people who’ve proven they want to build a Twitter relationship.
  4. Be a little selective about your followers. On a daily basis I look to see who’s following me. No profile info? Nothing but book selling? No tweets at all? I don’t follow back. Periodically I run the justunfollow tool and clear my follower list of people I don’t know but am following while they’re not following me back.
  5. It’s okay to repeat yourself (a little). Think that latest blog post was particularly noteworthy? Repeat the announcement the next day, and then again the following week. Build a list of such posts for a “best of” category on your site.
  6. Automate SOME things. Don’t auto-message followers, for example. But do use a tool like Buffer to schedule tweets so you catch a variety of times, such as those repeated posts.

Want to know more about how to use social media and your Internet presence to sell books and find new opportunities without wasting all your time staring at kitten pictures? Check out my book, Establishing an Online Presence for Writers.

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