Silver and gold balloons adorn the Jitters exterior. They've been around 22 years!Today was a mournful day. Every morning I go grab coffee at a local coffee shop called Jitters, which has been around Redmond much longer than I have: 22 years to my 14. But now they’ve had to close their location (a repurposed bank building) and haven’t been able to find a new place.
They’re celebrating their last day in style: balloons, a big card for everyone to sign, and free coffee all day long, but there is a sad undertone to the merriment. We’d gone through the drivethrough, then came in to sign the card and say goodbye. Last week, I’d made sure to sign up for the mailing list, to be notified if they find a new location, but so far the manager hasn’t seemed very hopeful about that.
As we were coming towards the door, a gentleman was coming out. We nodded at each other and he paused. Both of us felt, I think, a need to mark the occasion, to acknowledge the Jitters bond. “Sad day,” he said. “Very sad,” I replied. Inside all the baristas were glammed out and a little shell-shocked, I think, that this day had come.
This is my new lifestyle. It's more solitary yet stylish. The dragon mug is from my crazy aunt.Meanwhile, I’ve bought a lovely Chemex in order to make coffee at home after reading a recent Chuck Wendig post about it. I fear that I finally have fallen into the Seattle trap and become a coffee snob. I even have some Tonx coffee coming, since they are willing to give you a free sample. And there’s a pleasing ritual to it, the dousing of the filter in hot water, then using that water to warm the mug. Wayne got me an electric kettle for Christmas after watching the two saucepan version of that dance, and it rocks.
Still, I will sorely miss Wendy and Megan and Amanda and all the rest of the cheerful Jitters crew.
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Opinion: On Baen Books, Moderating Discussion Boards, & Political Expression
To put this in context, let me say: I have decades of experience with online moderation. I have been a moderator on three lively BBSes, a game discussion board, and was for a good time the head moderator of the Science Fiction and Fantasy Writers of America‘s private discussion forums, including during the period the organization’s board ejected Vox Day. I may have spent more words discussing moderation policy with Jerry Pournelle than any other human being (I understand some ARPANET administrators might also be in the running.) In trying to navigate all that, I’ve done a lot of reading about online culture, communication, and how text works. My friends tell me I have good people skills.
In the interest of full disclosure, I’m technically a Baen author. I have a story in a couple of Baen anthologies and another in an upcoming one. I also was the main decider in the choice to give Toni Weisskopf a Kate Wilhelm Solstice award in 2016 in acknowledgment of how much she has shaped the field. I have never been on their discussion boards, as far as I can remember.
As such, I have a Lot of Opinions, and a few observations.
1) Boards have to have moderators and rules, and superloose ones like “no hitting” are dangerous. One person’s affectionate verbal love tap of greeting may be someone else’s roundhouse swing. This is why moderation is exhausting, usually thankless, and involves a lot of arguing with people about why their posts needed to be amended or removed. I salute anyone who tries to run one, let alone successfully. One thing that makes the SFWA ones work nowadays is patient moderation plus a willingness of the overall administration to back the moderators up.
SFWA does this because such moderation is important for an organization. If you want a board to be useful to all of your users, you keep it a place where if someone posts a question, they get an answer, rather than a series of insults and a Tubgirl shot. Otherwise, why are you putting money into maintaining those boards? For a company like Baen, they are an extension of the business and should represent it in a way that serves all, rather than a small vocal portion, of your customer base.
2) Those moderators create and sustain the culture of a discussion board. I read Eric Flint’s essay up to the point where he said “a never-heard-of-him who uses the monicker of Theoryman”. And then I started thinking maybe he’d read a different piece, because while I respect Eric and his opinion, the difference between Theoryman being some rando and the fact that Theoryman is actually a board moderator is such a big one that it feels like Eric went into Sanford’s piece already angry and determined what he would find, to the point where he skimmed for stuff to corroborate that and skipped everything else. [Later edit: I corrected this passage to note that I did, in fact, read the entirety of Flint’s essay and also learned that the moderator was a longtime member but had only two months earlier become a moderator.]
There is a pattern where authors defending these posts all take the stance of “oh, they were so awful I personally stopped reading them but I am still sure they couldn’t have held anything harmful.” My first reaction to the observation, “I stopped visiting “Politics” about”¦ oh, I dunno. Twenty-three years ago?” is that perhaps what he says about it 23 years ago will be somewhat more informed than “here’s what’s happening 23 years later as people with a certain amount invested in this argument have described it to me.” (And it seems contradictory doing that when also maintaining Mercedes Lackey/Larry Dixon’s experience of getting driven off the boards 23 years ago was so long ago that it’s meaningless.)
3) Talking about politics has always been fraught. Nowadays even more so. In 2020, I tried adding a politics channel to my Discord server, and shattered one of my most valued friendships in the process. We no longer have that channel. And it cannot be ignored that this year’s attempt to take our country by force was organized on electronic message boards and coordinated in the same way.
There are plenty of places online where people can talk politics. So many of them, in such a variety of flavors. Saying “this can’t happen here” is very different than “This can’t happen everywhere.” Take that cigarette outside and smoke it, but you can’t do it here in the bar. I would be heartily surprised if multiple alternative places for the regular posters to talk about the best way to take down American cities haven’t already sprung up, and of course the meta-discussion of all of this “cancel culture” is freely taking place online.
4) Free speech is a great ideal, up to the point where it’s being used to promote killing people. Popper’s Paradox applies.
Speech can also hurt people. The effect on a person’s physical — not to mention mental — health from verbal abuse has been documented over and over again. And, as we have seen, speech can incite riots that kill people. Want more? Search on “online trolls drove to suicide” but prepare yourself. For some, it’s their victory condition. Or was that just a joke, hee hee, they say, denying their own words in the middle of saying them.
5) What “if you can’t stand the heat, get out of the kitchen,” aka “people who are too weak should avoid this discourse” says is “only certain people get to speak here.” And that’s shitty, no matter how many noble words you try to dress it up with. As an analogy, we make things wheelchair accessible so those folks can enjoy them, rather than declaring everything off-limits to them.
Or maybe that’s just a stance some folks are simply incapable of comprehending. The reaction to the idea of a character in a wheelchair in D&D 5E was overall positive, but it got heartily derided by some people who didn’t take a minute to think about how much that might matter to another player.
I am so tired of this argument, which so often gets used by people who have, indeed, fought the good fight but somewhere along the line also acquired the idea that only people who’ve gotten punched in the face for speaking get to talk. That’s what underlies someone talking about “swooning” or “pearl-clutching” and don’t even get me started on some of the gender stuff that gets draped onto that rhetoric like a six year old putting tinsel on a Christmas tree.
But I also want to point out that some people are getting pretty hot under the collar about an attack on the publisher, when it’s an article that talks specifically about the message boards and the behavior happening on them. Info about the publisher hosting those boards is provided for context. It does seem possible for a publisher to be both publishing left-wing and right-wing stuff at the same time, so maybe we can abandon that question and look at what Sanford’s actually talking about: not what’s happening on the publication list, but on the message boards.
If that discussion is so upsetting for them that they can’t undertake it without saying things like “you should be thrown from a plane for saying this,” then perhaps that portion of the audience might could wanna take their own advice regarding the temperature in this particular kitchen, because at this party there’s a bunch of people talking in there already without threatening to defenestrate anyone.
6) Online harassment is used by a number of folks to silence other people and it includes tactics like SWATting, contacting one’s employer, doxxing, and worse. Jason Sanford is experiencing some of this right now, to the point where he’s had to take his Twitter and Patreon private, but he’s not the first, nor will he be the last. It is shitty and invasive, and it’s something that can constantly ambush you.
Moreover, stochastic terrorism is a thing, and it’s one that some of the “my wishing you were dead wasn’t really a death threat because I didn’t say I’d do it personally” yahoos are hoping for. That hope that someone will be hurt as a result of their rhetoric flickers dimly in the depths of their creepy little souls, even when they claim otherwise, because here in America, it’s a possibility every time they stir up an audience to think of their opponents as NPCs rather than people. And it’s something that is particularly hard on the vulnerable. If you’re a white male experiencing harassment, know that if you were a woman of color, you’d be getting it a hundred times worse, whether you acknowledge that or not.
So… I don’t know what will happen with Baen’s discussion boards. I hope that they’ll do what sometimes happens as a result of these challenges: emerge as something better and more useful, something that creates more community ties than eroding them. Because it’s a time and place when we need more kind, brave words and less hateful, thoughtless rhetoric, and I feel any efforts to establish that is where true heroism lies. Thank you for issuing the challenge, Jason. I hope people rise to meet it.
March 18 addendum: An organized campaign to smear and harass Sanford, including threats against people at his workplace and doxxing people associated with him, is still ongoing a month later and shows no sign of ceasing.
Monday, in the wee and terrible hours of the morning, I’m dragging myself off to the first of twelve women’s self-defense classes, which meet three times a week for the next month.
While I’m not fond of the circumstances pushing the need for something like this, it’s something I’d thought about for decades, so probably it’s good to be going ahead and doing it before I get so creaky that I worry about breaking a hip. As it is I know I’ll be collecting some bruises.
It coincides with a gun class halfway through, since I figured as long as I’m living in a house with guns, I might as well know how to pick one up and shoot it in the case of a zombie apocalypse. (This is an interesting year! So far I’ve added the following skills, all at 1st level, to my character sheet: scuba, lockpicking, coffee roasting. Basic CPR is another I want to append before year’s end.)
Mainly this will be interesting because it’s a big change in mindset. The last time I hit a human being with my fist was, I think, second or third grade. While I’ve played sports, they’ve never been rough and tumble ones; softball, golf, or tennis are more my style. Maybe bowling. I did fence briefly in high school and have always regretted not sticking with it.
But, plain and simple, I’m going to be grappling with my own fight or flight instinct and learning how to look at the landscape a bit differently. I plan to journal throughout because I think I’m going to run up against my own internal anger and deal with it in a way I’ve never had to before. I know it’s there because I glimpse it every once in a while.
While I was at Snake River Comic Con, I was talking with some other women about self defense classes, since a couple of them had taught them (in fact, SRCC’s kids track included a Hogwarts Defense Against the Dark Arts teacher showing them how to use a quarterstaff). They all agreed that they’d hit a particular phenomenon (“It happens all the time,” one said.) A man shows up to a women’s self defense class in order to demonstrate to the women that the class is pointless and in each case getting taken down by the instructor. And that night, when I was thinking about the mindset required to appoint oneself the policer of women, showing up to give the message that men can hurt them no matter what skills they acquire, I could feel that anger creeping along my body, extending outwards along my limbs, tensing them in a way I had to consciously concentrate on in order to stop.
I am aware of my surroundings at most times that, when on the street, does factor getting grabbed, because I have been groped, grabbed, squeezed, and otherwise forced into physical contact that I didn’t want multiple times. That sounds paranoid, but I think many women know what I mean. For me it’s a result of this encounter when I was a young adult, maybe 19 or 20. I was walking to work around 9 in the morning, downtown, when I passed an elderly man. There was nothing about his appearance or demeanor to distinguish him from a normal human being. But unlike one, he grabbed my ass as he passed, not a tentative little pat but a full-out invasive, startling, unexpected move that stopped me dead, spun me around, while he walked on, smiling broadly.
Where was the pleasure in that act sited for him? Was it the feel of my flesh? Or in the fact that he’d violated my boundaries, there in daylight? I’m pretty sure it was the latter.
How shitty does your soul have to be to get enjoyment out of hurting another person, either physically or verbally? Seriously. Trying to rebuild the crumbling brickwork of internal sense of worth while not realizing this is the very thing that’s destroyed it. Taking pleasure from hurting a fellow human being is vile. It corrodes your humanity in a way Uncle Screwtape would have heartily approved of.
Nowadays, I’d react differently. I’d take a picture, call the cops, and follow him till they arrived. Because that sort of shit needs to stop.
Beyond two actual attacks, since then plenty of subway gropes, elevator boob brushes, lingering hugs. Laughing invitations to sit in men’s laps. Sometimes meant to intimidate, but often unthinking, like the fourth grade teacher known for snapping girls bra straps but who also gave me my first Heinlein novels to read. And you know, I don’t really care about a lot of that myself because I’m older now and know how to roll my eyes while at the same time keeping an elbow ready for that man standing waiting for the airplane bathroom and rubbing his crotch on my shoulder. (Yes, taken from life.) But that’s armor I’ve acquired. Many of my fellows, particularly the younger or particularly different ones, don’t have the same toughness.
Maybe we can try to create a world where they don’t need to. In some ways I’m encouraged by the way 45 has actually forced some formerly more wishy-washy allies into solidarity, made them go, well, okay, maybe the mentality informing “you can grab ’em by the pussy” isn’t really so much humorous as it is toxic.
I ramble. That’s okay. We are all made up of impressions, encounters. Moments frozen in our memories and shaping our thoughts for decades to come. What does it mean that there’s people out there who want others — particularly women — to have moments of fear, powerlessness, humiliation, pain? How do you heal those broken souls so they stop spreading their poison? Is that the right strategy? It seems the best longtime one, the one with the most result for the human race.
Call-out culture is something I was thinking about this morning. It seems to me the teaching there is aimed outward, not at the person being called out so much as the people witnessing. Perhaps more effective but also one that takes the center target and leaves them humiliated, angry, hurt. Yet that’s not the intent so much as collateral damage from pot shots at the system. I find talking privately usually more effective, but there are times when that’s not appropriate. Thinking about the guy who grabbed me, it would have seemed pretty appropriate to call him out because it would have made him realize sometimes there are consequences to oneself from committing and taking pleasure in assault.
Maybe this rumination is all particularly appropriate for a Sunday morning. Figuring out this shit is hard and looking at the Unitarian church’s sermon today to see if it’s applicable, I see they’re going to be discussing arguments for and against changing the wording of the First Principle from “person” to “˜being”. Probably a lengthy walk in order to think would be more useful, and luckily it’s a nice day for it, blue skies and leaves still on the trees being all beautiful and autumn-y.
Still waiting on that Adulting for Dummies book I was metaphorically promised as a child. Maybe they’ll hand them out in the first session of that defense class.
2 Responses
Oooh… Tonx coffee. I was going to suggest that.
My sympathies on the passing of your coffee shop. And the mug looks amazing.